※ In the case that a weather advisory alert(wind warning / typhoon warning) is issued, a full refund will be provided or guests can reschedule their tour free of charge.
(Light to medium rain is not cause for cancellation or change)
※ Changes to date and time of your tour can be requested up to 3 days prior to the date of departure. You may change just once.
(In the case we cannot rebook to your desired date and time based on availability, we will be unable to offer a refund and the original booking will remain unchanged)
※ If you are unable to board due to non-observance of boarding time or due to not presenting your ID, refunds and changes will not be permitted.
Please be sure to check in early and bring ID for each and every passenger.
✔ Since the Public Yacht Tour is an experience with other guests, we are unable to adjust the hourly departure due to late arrival.
✔ A per our reservation guidlines, we cannot provide refunds or time changes if you arrive late. We urge you to arrive at least 30 minutes prior to your departure time to enjoy the tour leisurely.
✔ In particular, we recommend departing in advance on weekends or at night, considering the traffic congestion in the Haeundae area and parking delays.